Terms of service

Overview

Sarteiza’s team operates this website. Throughout the website, the terms “we”, “us”, and “our” refer to Sarteiza. Sarteiza provides this website, including all information, tools, and services available through the site, to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices mentioned here.

By visiting our website and/or purchasing something from us, you engage with our “Service” and agree to comply with the following Terms of Service (“Terms”), including any additional policies referenced within this document or available via hyperlink. These Terms apply to all visitors and users of the website, including, but not limited to, browsers, vendors, customers, merchants, and content contributors.

Please review these Terms of Service carefully before using the website. By accessing or using any portion of the site, you agree to be bound by these Terms. If you do not agree with all the terms and conditions stated here, you must not access the website or use any services.

Any new features, tools, or updates added to the store will also be governed by these Terms of Service. The latest version of the Terms will always be available on this page. We reserve the right to modify or update any part of these Terms by posting updates on the website. Your continued use of the site after changes are posted constitutes your acceptance of those updates.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to customers.

Section 1: Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have given permission for any minor dependents to use this website under your supervision.

You must not use our products or services for any unlawful or unauthorized purpose. While using the Service, you must also comply with all applicable laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, worms, or destructive code.

Any breach or violation of these Terms may result in immediate termination of your access to the Services.

Section 2: General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred without encryption and may involve transmissions across different networks or adjustments required for technical compatibility. Credit card information is always encrypted during network transfer.

You agree not to reproduce, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service without our written permission.

Headings in this agreement are provided only for convenience and do not limit or affect the interpretation of these Terms.

Section 3: Accuracy, Completeness And Timeliness Of Information

We do not guarantee that the information provided on this website is always accurate, complete, or current. The material on this site is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate or updated sources.

Some information on the site may include historical references. Such information is provided for context and may not reflect the most current details.

We reserve the right to modify the website content at any time but are not obligated to update information regularly. You are responsible for monitoring changes made to the site.

Section 4: Modifications To The Service And Prices

Prices for our products may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

Section 5: Products Or Services (If Applicable)

Certain products or services may be available exclusively online through the website. These items may have limited quantities and are subject to return or exchange according to our Return Policy.

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will represent colors exactly as they appear in reality.

We reserve the right to limit product sales to specific individuals, geographic areas, or jurisdictions if necessary. We may also limit the quantities of products offered. Product descriptions and pricing may change without notice at our sole discretion.

We do not guarantee that the quality of products, services, or information obtained through the Service will meet your expectations.

Section 6: Accuracy Of Billing And Account Information

We reserve the right to refuse or cancel any order placed with us. We may limit or cancel quantities purchased per person, household, or order.

These restrictions may apply to orders placed using the same account, payment method, or billing and shipping address. If we modify or cancel an order, we may attempt to notify you via the contact information provided during the order process.

You agree to provide accurate and up-to-date account and purchase information for all transactions made on our store. You must promptly update your information, including your email address and payment details, to ensure successful transactions.

For additional details, please review our Return Policy.

Section 7: Optional Tools

We may provide access to third-party tools over which we have no control or monitoring.

These tools are provided “as is” and “as available” without warranties or endorsements of any kind. We are not responsible for any issues arising from your use of third-party tools.

Your use of these tools is entirely at your own discretion and risk, and you should review the terms provided by the respective third-party providers.

Any new services, tools, or features introduced on the website in the future will also be governed by these Terms of Service.

Section 8: Third-Party Links

Some content, products, or services available through our website may include materials from third-party providers.

Third-party links may redirect you to websites that are not affiliated with Sarteiza. We are not responsible for reviewing or evaluating the accuracy of such external content and will not be liable for any damages related to third-party websites or services.

Before engaging in any transaction with a third-party site, you should carefully review their policies and practices.

Section 9: User Comments, Feedback And Other Submissions

If you submit comments, suggestions, ideas, or other materials to us—whether requested or unsolicited—you agree that we may use, edit, publish, translate, or distribute them in any medium without restriction.

We are not obligated to keep comments confidential, provide compensation, or respond to submissions.

We may monitor or remove content that we determine to be unlawful, offensive, defamatory, obscene, or in violation of intellectual property rights or these Terms.

You are solely responsible for the accuracy and legality of the comments you post.

Section 10: Personal Information

Your submission of personal information through the website is governed by our Privacy Policy. Please refer to the Privacy Policy on our website for further details.

Section 11: Errors, Inaccuracies And Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct such errors, update information, or cancel orders if necessary, without prior notice.

Unless required by law, we are not obligated to update or clarify information on the website.

Section 12: Prohibited Uses

In addition to the restrictions outlined in the Terms of Service, you are prohibited from using the website or its content for:

• Any unlawful purpose

• Encouraging others to engage in illegal activities

• Violating any local, national, or international laws or regulations

• Infringing intellectual property rights

• Harassment, abuse, discrimination, or defamation

• Submitting misleading or false information

• Uploading malicious code or viruses

• Collecting personal data of others

• Spamming, phishing, scraping, or crawling the website

• Any obscene or unethical activity

• Attempting to bypass website security measures

We reserve the right to terminate your access to the Service for violating these restrictions.

Section 13: Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee that your use of the Service will always be uninterrupted, secure, or error-free.

The Service and all products delivered through it are provided “as is” and “as available”, without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

In no event shall Sarteiza, its directors, employees, affiliates, agents, contractors, or service providers be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products purchased through the website.

Where certain jurisdictions do not allow limitations of liability, our liability will be limited to the maximum extent permitted by law.

Section 14: Indemnification

You agree to indemnify and hold harmless Sarteiza, including its affiliates, employees, partners, and service providers, from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.

Section 15: Severability

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will still be enforced to the maximum extent permitted by law, and the remaining provisions will remain valid and enforceable.

Section 16: Termination

These Terms of Service remain effective unless terminated by either you or us.

You may terminate the agreement by discontinuing use of our website. We may terminate or suspend access to the Service at any time if we believe you have violated these Terms.

Any obligations or liabilities incurred before termination will remain in effect after termination.

Section 17: Entire Agreement

These Terms of Service, along with any policies or rules posted on the website, represent the complete agreement between you and Sarteiza regarding the use of the Service.

They replace any previous agreements, communications, or proposals, whether written or oral.

Any ambiguity in the interpretation of these Terms will not be interpreted against the drafting party.

Section 18: Governing Law

These Terms of Service and any agreements through which we provide services will be governed and interpreted in accordance with the laws of India.